The new form and options are much more detailed now, compared to the old method.
Google has updated the form businesses use to “flag a review” within Google My Business as being inappropriate. The new form seems to offer additional options and a slightly updated workflow.
The new form and options are much more detailed now, compared to the old method.
Google has updated the form businesses use to “flag a review” within Google My Business as being inappropriate. The new form seems to offer additional options and a slightly updated workflow.
What is looks like. The new form now overlays on the screen and asks the business owner, “Why are you reporting this review?” Then it offers these options:
A new confirmation. Google also shows the business owner a new confirmation screen after they submit the review flag. Here is what it looks like:
The descriptions below each option weren’t there before. This is new and extremely helpful as it makes it much easier for a business owner to see which option they should choose. It also gives greater insights into what types of reviews are actually against Google’s guidelines.
Previously there was only one option called “hateful, violent, or inappropriate”. This has been split up into 3 specific ones: Profanity, bullying or harassment, and discrimination and hate speech.
The personal information option is new.
They also have a new page that shows up after you select the violation type which clarifies that it takes 3 business days for Google to review the request. This was something that a lot of people weren’t aware of previously so this messaging makes it much clearer.
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