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Communicate COVID-19 changes to your business operation

Important: If you don’t serve customers at a particular location or within a designated service area, you can use Posts on Google for verified entities. Learn more about Posts on Google.

You can publish your offers, events, products, and services directly to Google Search and maps by posting through Google My Business.

Important: If you don’t serve customers at a particular location or within a designated service area, you can use Posts on Google for verified entities. Learn more about Posts on Google.

You can publish your offers, events, products, and services directly to Google Search and maps by posting through Google My Business.

Before you create your first post:

  • Make sure it’s high quality: Avoid misspellings, gimmicky characters, gibberish, automated or distracting content, won’t be helpful for customers.
  • Keep your posts respectful: Refrain from obscene, profane, or offensive language, images, or videos.
  • Only post links to websites you trust: Links that lead to malware, viruses, phishing, or pornographic material aren’t allowed.
  • Regulated goods and services: If you offer products or services in an industry that is regulated, you’re allowed to use posts but you can’t post content related to the products themselves. Regulated industries usually include adult services, alcohol, tobacco and pharmaceutical products, recreational drugs, health & medical devices, gambling-related services, fireworks, weapons, and financial services.
  • Keep your posts family-friendly: Refrain from posting sexually suggestive or explicit content.

Communicate COVID-19 changes to your business operations

You can create COVID-19 specific posts that address:

  • Hours of operation and temporary closures
  • Changes to how the business operates (e.g., delivery only, call for details, etc.)
  • Updates to how the location is being managed as it relates to safety and hygiene
  • Requests for support

Create a COVID-19 post

  1. On your computer, sign in to Google My Business.
    • If you have multiple locations, open the location you’d like to manage.
  2. From the menu, click Posts.
  3. At the top of the page, choose the “COVID-19 update” tab. You may include the following information:
    • Hours of operation and temporary closures
    • Changes to how the business operates, such as takeout or delivery only, call for details, or others
    • Updates to how the location is being managed as it relates to safety and hygiene
    • Requests for support
  4. To get a preview of your post, click Preview.
    • If you’re happy with your preview, in the top right, click Publish.
    • If you’d like to change your post, in the top left, click Back . Edit your draft until it’s ready to publish.

All uploaded media must meet the following size requirements:

  • Minimum: 400×300 pixels and 10 KB size limit.
  • Maximum: 10000×10000 pixels and 25 MB size limit.
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